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Computer Gurus: Halp

  • JeffErmann said...

    "The requested operation requires elevation."

    So I need to be high to try this.

    This post requires more love.

    SATerp

  • FortAveTerp said...

    Okay. If I'm understanding correctly, the desktop will no longer connect to the internet, whether it be via a wireless connection or a hard-wired connection.

    First thing I advise is making sure that your computer is receiving an IP address from the router. Connect the desktop to the router via ethernet cable, if possible. Then go back to the command prompt and enter "ipconfig/release", after that finishes enter "ipconfig/renew", then when that finishes enter "ipconfig/all" and see if you're able to pull a valid IP address.

    Nope, just a bunch of zeroes.

    http://twitter.com/insidemdsports

    JeffErmann ●

  • JeffErmann said...

    Nope, just a bunch of zeroes.

    Try the steps outlined in Otto's link from the last post on the first page of this thread. It looks more like a problem with Vista than the router (since DHCP is working with the laptop) or the network adapter (assuming that the wireless adapter and network card are separate pieces of hardware, so it's not likely that both failed at the same time).

    FortAveTerp ●

  • FortAveTerp said...

    Try the steps outlined in Otto's link from the last post on the first page of this thread. It looks more like a problem with Vista than the router (since DHCP is working with the laptop) or the network adapter (assuming that the wireless adapter and network card are separate pieces of hardware, so it's not likely that both failed at the same time).

    Tried that one tooo. The values were different from the ones it showed, but I went ahead and entered the command. It said it's supposed to say "Ok" but it said:

    Remarks: Sets TSP parameters that affect all connections.

    example: set global ... blah blah

    I'm sure it's Vista. What a POS operating system. I knew it sucked when I bought the computer and then had to get a new printer because it wouldn't work with my officejet. Nightmare.

    EDIT: next to receive window autotuning level it says "highly restricted." Grasping here, but I wonder if this has anything to do with it.

    This post was edited by JeffErmann on 1/10/2012 at 10:09 AM

    http://twitter.com/insidemdsports

    JeffErmann ●

  • Yea, if you're not even getting a self assigned IP address (169.254.0.x) then I would say there is something fishy with the OS and/or the wireless card.

    Have you tried deleting/reinstalling the wireless adapter?

    (Control Panel -> Device Manager -> Right click on Wireless Adapter -> Uninstall)
    (Device Manager -> Action -> Scan for Hardware Changes)

    PantsEnFuego ●

  • If they link below doesn't work, try configuring a static IP rather than relying on DHCP. You can get the settings by checking the configuration on your laptop. Open a command prompt and type,

    ipconfig

    You should see an output that looks something like this

    C:\Users\dthompson>ipconfig

    Windows IP Configuration

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : comcast.net
    IPv4 Address. . . . . . . . . . . : 192.168.0.105
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1

    Most DHCP routers utilize a range of 192.168.0.100 - 192.168.0.150, or something similar. Write the above settings down. Now go back on your Vista PC. You will want to configure you IP manually, detailed instructions may be found here,

    http://www.home-network-help.com/configuring-ip.html

    1) Go to Start and right click on Network and then click Properties.

    2) Network and Sharing Center window will appear, then click Manage network connections.

    Manage Network Connections

    3) Network Connections window will appears. Here you can right click on the network card that you wish to configure and click Properties.

    Network Card Properties

    4) In the Local Area Connection Properties window, tick on Internet Protocol Version 4 (TCP/IPv4) and click Properties.

    For IP, use something in the same range as your laptop, for example 192.168.0.200. For netmask and gateway, use the same settings as your laptop. For DNS, try using the gateway address, or perhaps a public dns server like 8.8.8.8

    Windows Vista won't connect to the network - how to fix the problem by making Vista less aggressive on the network - Steve Lamb's Blog - Site Home - TechNet Blogs

    http://blogs.technet.com/b/steve_lamb/archive/2007/05/01/windows-vista-won-t-connect-to-the-network-how-to-fix-the-problem-by-making-vista-less-aggressive-on-the-network.aspx

    blogs.technet.com

    OttoMaddox ●

  • Something that used to work for me is similar to the netsh command described earlier. Open a command prompt as administrator, then type netsh interface ipv4 reset c:\reset.log. That's for Windows 7, I can't remember if in Vista you need to use ip instead of ipv4. Then go back into your network settings and make sure everything is set properly.

    wcterp ●

  • "If it were your laptop that was troubling you, I'd be right there to help you, Jeffy..."

    attachment

    SATerp

  • So I just wasted an hour and 10 minutes on the phone with one of the brilliant souls at AT&T, who ran me through many of the same things I've been trying for three days.

    I've come to the conclusion that maybe the network adapter was corruped by a virus.

    Just kill me.

    http://twitter.com/insidemdsports

    JeffErmann ●

  • JeffErmann said...

    I've come to the conclusion that maybe the network adapter was corruped by a virus.

    Doubtful. Viruses don't try to ruin your computer anymore. They try to get your money or use your pc to do nefarious things. It might just be broken. The poster who said try a system restore had the best idea. If that doesn't work, its probably a hardware error.

    sniper_terp

  • I would think a hardware error, perhaps something that could be corrected by updating the firmware, but Jeff is having the same issue with both the wired ethernet adapter and the wireless. Jeff, did you try configuring a static IP? If that doesn't work, try updating the bios firmware, you can get firmware updates from the manufacturer website in most cases - download it with your laptop, burn it cd and install on your pc.

    OttoMaddox ●

  • How have you not just said "F this" and gone out and bought Windows 7 yet?

    LeafeeWolf

  • Amazon.com: Microsoft Windows 7 Professional Upgrade: windows_7: Software

    Amazon.com: Microsoft Windows 7 Professional Upgrade: windows_7: Software

    www.amazon.com

    OttoMaddox ●

  • OttoMaddox said...

    I would think a hardware error, perhaps something that could be corrected by updating the firmware, but Jeff is having the same issue with both the wired ethernet adapter and the wireless. Jeff, did you try configuring a static IP? If that doesn't work, try updating the bios firmware, you can get firmware updates from the manufacturer website in most cases - download it with your laptop, burn it cd and install on your pc.

    Why would he need firmware updates? It was working perfectly and he didn't change anything else. Restore it to yesterday and don't look back.

    sniper_terp

  • Another idea: Jeff could download ubuntu, burn it to a bootable disk, boot the desktop from Ubuntu and see if he can connect to the internet using Linux instead of Vista. If so, then it's assuredly not a hardware error and could be attributed to Vista sucking.

    FortAveTerp ●

  • FortAveTerp said...

    Another idea: Jeff could download ubuntu, burn it to a bootable disk, boot the desktop from Ubuntu and see if he can connect to the internet using Linux instead of Vista. If so, then it's assuredly not a hardware error and could be attributed to Vista sucking.

    LOL. He can't figure out how to connect to the internet and you want him to try and install a second operating system?

    sniper_terp

  • FortAveTerp said...

    Another idea: Jeff could download ubuntu, burn it to a bootable disk, boot the desktop from Ubuntu and see if he can connect to the internet using Linux instead of Vista. If so, then it's assuredly not a hardware error and could be attributed to Vista sucking.

    Agreed. Isolate the issue as best as possible.

    boobs

    Incompl

  • sniper_terp said...

    LOL. He can't figure out how to connect to the internet and you want him to try and install a second operating system?

    Uh he doesn't have to install anything. He said a bootable disk.

    This post was edited by decipherXL on 1/10/2012 at 12:46 PM

    decipherXL ●

  • sniper_terp said...

    LOL. He can't figure out how to connect to the internet and you want him to try and install a second operating system?

    Booting from a burned, bootable CD is super easy. He doesn't need to install anything.

    boobs

    Incompl

  • Uninstall wireless network adapter drivers.

    Reboot.

    Download wireless network adapter drivers from manufacturer website.

    Reinstall wireless network adapter drivers.

    Reboot.

    EricTerp

  • sniper_terp said...

    LOL. He can't figure out how to connect to the internet and you want him to try and install a second operating system?

    He would need to:

    1) Go to ubuntu's website and download the iso file
    2) Rip the iso to a cd
    3) Put the cd into the desktop, restart the desktop, possibly have to change the boot order in BIOS, then boot from the cd
    4) Select the option to run Ubuntu off of the CD, without actually installing it
    5) Let it load up then try to use Firefox

    While Jeff may be a novice, I think we can walk him through that.

    FortAveTerp ●

  • Having trouble locating the correct network adapter driver to install. On the computer its listed as an nvidia 10 100 ethernet driver. But on their website, there's nothing listed under any similar name.

    More halp please. Thanks a million guys.

    http://twitter.com/insidemdsports

    JeffErmann ●

  • JeffErmann said...

    Having trouble locating the correct network adapter driver to install. On the computer its listed as an nvidia 10 100 ethernet driver. But on their website, there's nothing listed under any similar name.

    More halp please. Thanks a million guys.

    Are you sure that is for your wireless adapter?

    EricTerp

  • Actually, what is the make and model of your desktop?

    EricTerp

  • EricTerp said...

    Actually, what is the make and model of your desktop?

    HP Pavillion

    http://twitter.com/insidemdsports

    JeffErmann ●

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